1. Help Section
  2. API
  3. Third Party Intergration

Using Zapier to send letters

Zapier is a great third party tool to let you send letters

Zapier is a great third party application that allows for 5000+ apps to connect and interact with each other. It will allow you to integrate your CRM with Stannp without needing to know anything about REST APIs. It simply functions as a work flow chart. When something happens (Clicking a button in a CRM), it will trigger something else to occur (Like sending a letter from Stannp).

Here is a guide to let you use the Send Letters event in Zapier.

Send letters

Select the "Create Letter" action.

This will allow you to send our standard Letter size alongside the XL window envelope. 

If you wish to send an XL window envelope you need to set the "Size" option to "XL-WINDOW-US-LETTER". If this is typed incorrectly, it may default to a regular letter type.

If you are feeding data in from your CRM you should be able to link each box appropriately. Recipient Address 1, and Recipient Postal code are required fields.

You also need to ensure you've highlighted what design you wish to use for the send. Do this by either uploading a PDF or DOC file or referencing a template already created on our platform. We will always recommend setting up a template on our platform first. This is so our sales team can review the design and ensure no unforeseen issues may arise.

However, if you want each letter you send to be a different page count, we would recommend using "File" instead of "Template". Although we can use variables to change around names, dates, and various other pieces of data, if you need to change the whole letter, it can be simpler to just sending us the already generated PDF/JPG file. 

If the data is not feeding through well from your CRM to Zapier you may need to discuss this with ether your own CRM's or Zapier's help desk. As this is a third party service, there is a limit to how much we can assist. 

Once you have mapped the correct fields we recommend setting test to true and testing that everything is coming through correctly a few times before getting the show on the road. 

Adding variables to Zapier

When sending letters with Stannp we pride ourselves with the quantity of custom variables you can use on your design. However, to access custom variables on Zapier they need to be setup beforehand on the Stannp Platform. 

Log in to your Stannp account and go to your mailing list (view recipients).

Creating new Custom variables-image1

Then select manage columns. This will bring up all of your custom variables that you've setup in the past. There may be a few items here by default. 

Creating new Custom variables-image2From here you are able to;
See all of your created custom fields.
Add new custom fields.
Delete custom fields.
Decide whether you would like the custom field to be visible when reviewing your mailing list data. 

Simply type in the name of the custom field you would like to create, decide it's category, then add the column. From that point onwards it will be selectable when uploading your mailing list. 

Once the variable has been setup on Stannp you will then be able to see a new option added to the list of your Zapier variables underneath "tags".